PRIVACY NOTICE

Date created: 16 October 2025
Last updated: 16 October 2025

1. DATA CONTROLLER

Company name: Cleaning Angels Oy
Business ID: 3284081-3
Address: Pengerkuja 6 A, 00530 Helsinki, Finland
Email: service@cleaningangels.info
Phone number: +358 45 6004885
Website: www.cleaningangels.fi

2. NAME OF THE REGISTER

Customer and Marketing Register

3. PURPOSE AND LEGAL BASIS FOR PROCESSING PERSONAL DATA

We process personal data for the following purposes:

Customer relationship management and communication
Provision of services (e.g. cleaning service bookings and execution)
Invoicing and accounting
Collection of customer feedback
Marketing and communications (only based on consent)

Legal bases for processing:

Performance of a contract (EU GDPR Article 6(1)(b))
Compliance with a legal obligation (e.g. accounting legislation) (EU GDPR Article 6(1)(c))
Legitimate interest of the controller (EU GDPR Article 6(1)(f))
Consent (EU GDPR Article 6(1)(a))

Oikeusperusteet:

Sopimuksen täytäntöönpano (EU GDPR 6.1.b)
Lakisääteinen velvoite (esim. kirjanpitolaki) (EU GDPR 6.1.c)
Rekisterinpitäjän oikeutettu etu (EU GDPR 6.1.f)
Suostumus (EU GDPR 6.1.a)

4. CATEGORIES OF PERSONAL DATA PROCESSED

We may process the following types of personal data:

Name
Contact details (phone number, email address, postal address)
Information related to the customer relationship (order history, feedback)
Billing information
Contractual data

5. REGULAR SOURCES OF DATA

Personal data is primarily collected directly from the data subject, for example:

At the time of placing an order (via website form, phone, or email)
During the course of the customer relationship

6. DISCLOSURES AND DATA TRANSFERS

Personal data will not be disclosed to third parties, except in the following cases:

To public authorities when required by law
To service providers (e.g. accounting or invoicing services) under data processing agreements in accordance with GDPR

No personal data is transferred outside the EU or EEA.

7. DATA RETENTION PERIOD

Personal data is retained only for as long as necessary:

To fulfil the purposes of the service and contractual obligations
In accordance with legal obligations (e.g. retention periods under accounting legislation)

Personal data processed for marketing purposes based on consent will be retained until the data subject withdraws their consent.

8. RIGHTS OF THE DATA SUBJECT

As a data subject, you have the right to:

Access your personal data
Request rectification or deletion of your data
Object to or restrict the processing of your data
Withdraw your consent (e.g. for marketing communications)
Lodge a complaint with the supervisory authority (Office of the Data Protection Ombudsman in Finland)

Requests concerning personal data may be submitted to: service@cleaningangels.info

9. DATA SECURITY

Personal data is protected using appropriate technical and organisational measures. Data is accessed only by individuals who require it for their work duties and who are bound by confidentiality obligations.